Hot Tub & Spa Emporium | Sacramento, Rocklin, Roseville, & Granite Bay

5 out of 5 stars

posted 1 week ago

My wife and I decided to replace our old spa and ended up buying from Hot Tub & Spa Emporium. We got a great deal on exactly what we wanted and the transaction was quick and easy. The best part was the quick delivery and service. The three guys called ahead, arrived on time, removed the old spa, and even cleaned up the hot tub pad before brining in the new tub. They were very careful to be sure they positioned it exactly where I wanted it and were very friendly and professional. Turns out the new spa had a pinhole leak when we filled it up but they were out there the next day to fix it, filled it back up for us, and made sure not to let our dogs out. So far we are enjoying the new tub and are happy with our overall service. If we had one improvement it would be in the material used to wrap the outside. It's kind of a cheaper plastic that we worry about wearing well but we will see. Thanks to everyone for a great experience!

L&G E.

5 out of 5 stars

posted 2 months ago

We met Todd of Hot Tub & Spa Emporium at the Sacramento Home & Garden Show, where we were able to easily evaluate every hot tub distributor and their products. We had previously owned a Master Spa Hot tub in Michigan, so we were already knowledgeable of their quality and dependability. However, the driving force to purchase from Hot Tub & Spa Emporium came from the professional, fair and easy-going approach from Todd and his team.
When our hot tub was delivered, it was done so with expedience and professionalism. The team was on time, friendly and went the extra mile to leave the path as good as when they found it, while both removing our old Dimension One hot tub, (don't get me started) while delivering our new Master Spa.
We are extremely pleased with our decision of both the Master Spa and of the team at Hot Tub & Spa Emporium.
Gary

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